Terms, Coverage & Policies

1. Rental Terms

• Rentals are charged per the rate selected at booking (1 day, 2 days, 3-day pack, 1 week, or 1 month). Every rate includes towing the machine to your job site and picking it back up. The rental period runs from your scheduled drop-off time window to the same window on your scheduled pickup day. If your pickup day falls on a Sunday, the scheduled pickup moves to the following Monday.
• A $250 refundable damage deposit is due on confirmation of every rental. The balance is due before or at drop-off unless other arrangements are made in writing. The deposit is refunded after the machine is inspected and found undamaged.
• Extensions must be requested at least 24 hours before the scheduled pickup and are subject to availability.
• The renter must be 18 or older and is responsible for the equipment for the full rental period, including overnight.

2. Insurance & Liability Coverage

• STL Equipter Rentals carries general liability insurance covering our delivery operations on your property. A certificate of insurance is available on request.
• Your own general liability certificate must list STL Equipter Rentals as an additional insured, with a minimum of $1,000,000 per occurrence and $2,000,000 general aggregate, before we release a machine.
• The renter is responsible for damage to the equipment caused by misuse, overloading beyond rated capacity, negligence, or unauthorized operators. Normal wear is covered by us.
• The renter's own general liability or contractor's policy is primary for injuries or property damage arising from the renter's use of the equipment.
• Full coverage details, limits, and certificate copies are provided with your booking confirmation. Questions? Call us before you book.

3. Damage and Loss

• In the event of damage, theft, or total loss of the equipment while in the Renter's care, custody, or control, the Renter's insurance will be the primary source of recovery.
• The Renter is responsible for any deductibles, fees, or remaining balances not covered by their insurance provider up to the full replacement cost of the equipment and any lost rental revenue.

4. Hold Harmless & Indemnification

• The Renter agrees to indemnify, defend, and hold harmless STL Equipter Rentals LLC, its owners, and affiliates from any claims, damages, liabilities, or lawsuits arising out of the Renter's use, operation, transport, or possession of the equipment.

5. Delivery, Ground Drop & Pickup

• We deliver within our Greater St. Louis service area during the time window selected at booking. Someone authorized should be reachable by phone on delivery day.
• The RB4000 is ground-dropped and self-propelled — no heavy delivery truck drives on your driveway, so there's no cracked concrete from delivery vehicles.
• The renter must provide clear, safe access to the drop location. If we cannot safely place the unit, the rental may be rescheduled and a trip fee may apply.

6. Breakdowns & Service

• If the machine breaks down or malfunctions, stop using it and call us immediately. Do not attempt repairs yourself.
• We will repair or swap the unit as quickly as possible — typically same or next business day — and extend your rental for lost time at no charge when the failure is not caused by misuse.
• Downtime caused by misuse, overloading, or unauthorized repair attempts is billed at the standard rental rate plus repair costs.

7. Prohibited Uses

• No hauling of hazardous materials, wet concrete, or hot materials (including roofing debris with active embers).
• No passengers. The operator must read the operating instructions we provide at drop-off before use.
• No sub-renting, lending, or moving the unit off the job address on the reservation without our written approval.
• Do not exceed the manufacturer's rated lift capacity or operate on slopes beyond the manufacturer's limits.

8. Cancellation & Weather

• Cancel or reschedule free of charge up to 48 hours before your drop-off window.
• Cancellations inside 48 hours may forfeit the deposit. Same-day cancellations or failed deliveries (no access, nobody reachable) may incur a trip fee.
• Severe weather? Call us — we'll work with you to move your dates when conditions make roofing unsafe.

9. Payment & Damage Charges

• Rates shown at booking include the rental, the tow to your job site and the pickup. Taxes, if applicable, are added on the final invoice.
• Damage beyond normal wear, excessive cleanup, or missing accessories are billed at cost plus labor.
• Late returns without an approved extension are billed at the daily rate until the unit is back in our possession.